Your Cancer Centre Visits
You may be coming to the cancer centre for a variety of reasons:
- Consultation with an oncologist.
- Treatment for cancer including chemotherapy or radiation.
- Special procedures.
- Supportive care.
- Pain and symptom control.
- Palliative care.
- Follow-up care.
Please arrive on time for your scheduled appointments. Although we try to minimize your wait, some wait times are unavoidable.
I. Appointment Information
Medical, Surgical, Radiation and Palliative Care Clinics
Please arrive 15 minutes prior to your first scheduled appointment and register at the reception desk. You will be seen in the clinics according to the time of your scheduled appointment(s).
Bloodwork and Diagnostic Imaging
If you require bloodwork or Diagnostic Imaging tests (i.e., MRI, CT, bone scan or syma scan) please arrive at the time of your scheduled appointment. If X-ray is required please check in at the X-ray department with your requisition 30 minutes prior to your clinic appointment time.
When your tests are completed please register at the reception desk in the cancer centre.
The length of your appointment time will vary depending on the type of treatment you are receiving. Appointments may range from 15 minutes to six hours.
CT sim (planning): Appointments last approximately 45–60 minutes.
Radiation Therapy: Appointment times can range from 15–30 minutes, depending on the area of the body that is being treated. Unexpected delays sometimes occur with radiation therapy and wait times may be 1–2 hours if patient emergencies arise or radiation machines need servicing.
Review Clinic: Patients who are receiving radiation therapy will be seen in the review clinic once a week to assess their well-being.
If you are not able to come to your scheduled appointment or need to reschedule an appointment, please call the cancer centre rebooking clerk as soon as possible at 905-813-4439, press 9 then ext. 5159.
The following list will help you prepare for your appointments at the cancer centre.
Managing a Medical Crisis
If you do not have an appointment but are having health problems related to your cancer experience, please call the cancer centre and ask to speak to your primary nurse. If you feel that you are becoming very ill and cannot wait until the centre is open, please go to your nearest emergency department.
Contacting your Primary Nurse
Your primary nurse can be contacted during regular business hours. Nurses have voice-mail since they spend most of their time in clinics caring for patients. Please leave your name, telephone number where you can be reached and a brief message explaining the nature of your problem or concern.
Calling for Test Results
Test results will be discussed during clinic visits and not over the telephone. If a test result comes back that concerns your oncologist, we will call you before your next clinic visit.