Your Cancer Centre Visits

You may be coming to the cancer centre for a variety of reasons:

  • Consultation with an oncologist.
  • Treatment for cancer including chemotherapy or radiation.
  • Special procedures.
  • Supportive care.
  • Pain and symptom control.
  • Palliative care.
  • Follow-up care.

Please arrive on time for your scheduled appointments. Although we try to minimize your wait, some wait times are unavoidable.

I. Appointment Information

Scheduled Appointments

Medical, Surgical, Radiation and Palliative Care Clinics
Please arrive 15 minutes prior to your first scheduled appointment and register at the reception desk. You will be seen in the clinics according to the time of your scheduled appointment(s).

Bloodwork and Diagnostic Imaging
If you require bloodwork or Diagnostic Imaging tests (i.e., MRI, CT, bone scan or syma scan) please arrive at the time of your scheduled appointment. If X-ray is required please check in at the X-ray department with your requisition 30 minutes prior to your clinic appointment time.
When your tests are completed please register at the reception desk in the cancer centre.

Chemotherapy
The length of your appointment time will vary depending on the type of treatment you are receiving. Appointments may range from 15 minutes to six hours.

Radiation Therapy
CT sim (planning): Appointments last approximately 45–60 minutes.

Radiation Therapy: Appointment times can range from 15–30 minutes, depending on the area of the body that is being treated. Unexpected delays sometimes occur with radiation therapy and wait times may be 1–2 hours if patient emergencies arise or radiation machines need servicing.

Review Clinic: Patients who are receiving radiation therapy will be seen in the review clinic once a week to assess their well-being.

Appointment Changes

If you are not able to come to your scheduled appointment or need to reschedule an appointment, please call the cancer centre rebooking clerk as soon as possible at 905-813-4439, press 9 then ext. 5159.

Appointment Checklist

The following list will help you prepare for your appointments at the cancer centre.

Please bring the following on your first visit:

  • Ontario Health Card (OHIP).
    • Red and white OHIP cards require that you bring either a photo ID, passport, permanent resident card or citizenship card.
  • Current medication in original containers (include prescription, over the counter and vitamin, mineral or herbal supplements).
  • Name, address and phone number of family doctor.
  • If you have a drug benefit plan, bring your card.
  • Name, address and phone number of your drug store.
  • A list of questions you want to ask your doctor or nurse.
  • A family member or friend.
  • Some money or credit card to pay for parking, purchase food or pay for prescriptions.
  • Food or snacks if desired.
  • Something to help pass the time while you wait.

Please bring the following on all return visits:

  • Ontario Health Card (OHIP).
    • Red and white OHIP cards require that you bring either a photo ID, passport, permanent resident card or citizenship card.
  • Your cancer centre appointment slip.
  • Your white binder.
  • A list of prescriptions that may require renewal from your oncologist.
  • Any medication you usually take during the day (i.e. blood pressure or pain medication).
  • A list of questions you want to ask your doctor or nurse.
  • A family member or friend.
  • Some money or credit card to pay for parking, purchase food or pay for prescriptions.
  • Food or snacks if desired.
  • Something to help pass the time while you wait.

“If any of your personal information changes (such as telephone number or family physician), please inform the clerk at the reception desk when you register.”


Calling the Cancer Centre

Managing a Medical Crisis
If you do not have an appointment but are having health problems related to your cancer experience, please call the cancer centre and ask to speak to your primary nurse. If you feel that you are becoming very ill and cannot wait until the centre is open, please go to your nearest emergency department.

Contacting your Primary Nurse
Your primary nurse can be contacted during regular business hours. Nurses have voice-mail since they spend most of their time in clinics caring for patients. Please leave your name, telephone number where you can be reached and a brief message explaining the nature of your problem or concern.

Calling for Test Results
Test results will be discussed during clinic visits and not over the telephone. If a test result comes back that concerns your oncologist, we will call you before your next clinic visit.

 

 

 

 

 


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