Directions within the Cancer Centre
There are two entrances for the cancer centre and at each one you will find an Information Desk manned by volunteers. Wheelchairs are available at the entrances should you require one.
There is a patient drop-off area at the entrance to the cancer centre. The entrance to the parking garage is directly across from the cancer centre. Handicapped parking is conveniently located on the first level of the parking garage.
Entering the centre via this entrance (Level One), you will find an information desk which is manned by volunteers from The Credit Valley Hospital and The Canadian Cancer Society, who will be happy to assist you.
On this level you will find:
Clinic appointments with doctors (Medical, surgical, radiation clinics and palliative care clinic)
On your first visit to the centre you can ask for directions at the information desk.
Volunteers will direct you to the appropriate reception desk to register for your appointment.
To the left of the entrance, beyond the Patient Resource Area, you will find the Radiation Therapy Reception desk and waiting area. If you have a radiation therapy appointment or a CT simulator appointment, you will check in at this reception desk.
Outpatient Lab (Specimen Collection Lab)
If you require blood tests, the laboratory is located on level 2 of cancer centre.
From Level 1, take "Deer" elevator up to level 2, when you exit elevator turn right.
(see interactive map» )
Patient Resource Centre
This centre is located to the left of the cancer centre entrance. Here you will find general information booklets on cancer and its treatment from The Canadian Cancer Society and various other organizations. You will also find internet access stations. Volunteers are available to help you find the information you are looking for.
Chemotherapy Teaching Class – Room 1F124
If you are here to attend the chemotherapy teaching class, it is down the corridor to the right, across from the outpatient laboratory. Look for the sign that reads “Conference Room 2, PRCC Level 1”.
Look Good Feel Better Program – Room 1F334
If you are here to attend this workshop, it is located to the left of the entrance down the first hallway.
The circular staircase, as you enter the centre, leads to Level Two where the chemotherapy suite is located. If you prefer, the “Deer” elevators are located to the right of the staircase. Near these elevators you will also find a freestanding way finding kiosk which provides locations for all levels and services in the hospital.
This is the hospital’s main entrance; it is located to the right of the emergency entrance. The parking garage is located directly across from this entrance and there is a patient drop-off area for your convenience.
Entering the centre via this entrance (Level Two), you will find an Information Desk to your immediate left. This desk is manned by volunteers from The Credit Valley Hospital who will be happy to assist you. A wall mounted Level Two Directory is located to the right of the main entrance.
To reach the cancer centre, follow the main hallway on the right side of the main lobby, to the far end of the building, you will arrive at chemotherapy. If you have a radiation treatment appointment or a doctor’s appointment in clinics 1, 2 or 3, you can take the “Deer” elevator at the entrance of the chemotherapy suite to Level One. Exit and turn right, (you’ll see Tim Horton’s), turn right again, and you will be in the waiting area for all clinics. If you prefer to use the stairs, turn right past the chemotherapy reception desk and you will see the circular staircase that leads to Level One..
The Guru Nanak Dev Pharmacentre is located on Level Two. From the main entrance, turn left and go by Tim Horton’s all the way down the corridor. You will arrive at the emergency entrance lobby and see the Pharmacentre. This pharmacy can accommodate all your prescription needs.
X-rays, ultrasounds, MRI or CT scans, these tests are all performed in the imaging department. There are two locations depending on which type of test has been ordered by your doctor.
You will be told where your test will be done.
- Level Two Diagnostic Imaging: From the main entrance (Level Two), turn left, pass by Tim Horton’s and you will arrive at the emergency entrance lobby. At the far end of the lobby turn left and continue beyond the fish tanks until you see Imaging Reception on the left.
From Level One cancer centre entrance: Take the stairs or elevators to Level Two main lobby. Follow the back wall of Level Two main lobby through the corridor. At the end of the corridor, you will veer to your left, walk past the gift shop and fish tanks until you see Imaging Reception on the left.
- Level Three Diagnostic Imaging: Some X-rays are performed on Level Three in the Ambulatory Care Centre which is located between the “Deer” and “Leaf” elevators. You do not have to register at the desk, go to waiting area “K”.
This department is located on Level Three of the cancer centre. Use the “Leaf” or “Deer” elevator, go to the third floor and turn left and look for the sign “Cardiopulmonary Diagnostics”. If you use the stairs from the main lobby, this department is immediately at the top of the stairs.
If you ever need assistance, please ask any hospital employee, they will be happy to direct you.