Credit Valley Hospital

Media Release


Ronald McDonald Family Room® coming to The Credit Valley Hospital

October 25, 2011


(MISSISSAUGA) October 25, 2011 — Early next year, parents with critically ill newborns in the Neonatal Intensive Care Unit (NICU) at The Credit Valley Hospital (CVH) will have a place of respite within the walls of the hospital that simulates the comforts of home thanks to a partnership between CVH, Ronald McDonald House Toronto (RMH Toronto) and Ronald McDonald House Charities® Canada. The three organizations have just finalized an agreement to bring a Ronald McDonald Family Room to CVH in early 2012 for parents who need to be in the hospital near their newborn.

The Ronald McDonald Family Room at CVH – the first to open in the Greater Toronto Area – will provide parents with a retreat from the hospital’s clinical environment. The Family Room, which will be adjacent to the NICU in the Erin Mills Regional Women’s and Children’s Health Centre, is designed to be a soothing place of comfort, care and compassion. The Family Room will be equipped with a kitchenette, a lounge area with a television, four sleeping rooms and a shower facility, all just steps away from the NICU.

“We are thrilled to be opening our first Ronald McDonald Family Room in partnership with The Credit Valley Hospital and Ronald McDonald House Charities Canada,” said Jane Marco, Executive Director, Ronald McDonald House Toronto. “The opportunity for us to extend our support to local families through this program is truly rewarding.”

The Ronald McDonald Family Room Program brings the comforting and supportive experience of Ronald McDonald House right into the hospital setting, serving families from out of town as well as those that live nearby. RMH Toronto is responsible for staffing, funding, furnishing and operating the Family Room at The Credit Valley Hospital.

“Our partnership with Ronald McDonald House Toronto is incredibly important to the patients and families we care for at Credit Valley,” said Dr. Ann Bayliss, Chief of Paediatrics, CVH. “The Family Room will offer parents a comforting space to help alleviate some of the stress and worry during a very difficult time, and supports our goal to provide the best quality health care possible.”

For more than 30 years RMH Toronto has been fulfilling its mission to provide a “home away from home” for seriously ill children and their families to heal better together. Providing an array of services for families to heal better together, RMH Toronto offers a place for sleeping, schooling, working, cooking and playing. It also provides vital therapeutic programs that help sick children, their siblings and their parents get to a better place emotionally. For more information visit

Ronald McDonald House Charities Canada is the national organization that helps support the network of Ronald McDonald Houses and Ronald McDonald Family Rooms across Canada. To learn more visit

The Credit Valley Hospital provides community-based patient and family-centred care to approximately one million people in Mississauga and the surrounding region. As the regional maternal-child centre, CVH operates an Advanced Level 2 NICU. CVH has a teaching affiliation with The Academy of Medicine at the University of Toronto Mississauga. The Credit Valley Hospital has consistently achieved the highest awards from Accreditation Canada, meeting national safety and patient care standards. CVH Hospital values excellence, leadership, diversity and partnership so that Together We Create Better Health Care.


Media Contacts:

Liz Leake, Communication and Public Affairs
The Credit Valley Hospital
905-813-1100 ext 4887
lleake AT cvh DOT on DOT ca

Judy MacGowan, Director of Development
Ronald McDonald House Toronto

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