The Credit Valley Hospital and Trillium Health Centre

Media Release

Your Opinion is Vital - Hospital Launches First Phase of Community Engagement Program

“Street teams” hit the halls and a survey is launched to collect opinions on The Credit Valley Hospital and Trillium Health Centre’s future direction and a new name

Mississauga/West Toronto (June 14, 2012) – The Credit Valley Hospital and Trillium Health Centre has begun a series of community engagement activities designed to determine what is most important to patients and the community as the Board of Directors shape a strategic plan for the newly merged hospital.  

Visitors at any of the hospital’s sites are being approached by in-hospital “street teams”. These roving teams are seeking opinions from patients, families, staff, physicians and volunteers as the organization begins to develop a new vision, mission and common set of values. The surveyors also welcome input on possible names for the new hospital - one of the most frequently asked questions about the organization. The surveys are being conducted in a non-intrusive way that respects the delivery of safe, quality patient-centred care.

Your Opinion is Vital - click to complete the surveyThe hospital is engaging the broader community as well. Electronic surveys sent via email and posted on the website ensure everyone has the opportunity to submit their opinion.

Everyone is encouraged to provide input by accessing at

“Our priority is to ensure the needs of the residents of Mississauga and West Toronto are being served,” said Alan Torrie, Board Chair, The Credit Valley Hospital and Trillium Health Centre.  “This engagement process is critical in ensuring our new strategic plan is reflective of our community. The results will inform our work for the next decade.”

“We need to fully understand the needs of our growing and diverse community to be able to meet future health care needs.” said Michelle DiEmanuele, President and CEO, The Credit Valley Hospital and Trillium Health Centre. “We not only value our community’s input, we consider it vital to our strategic planning process going forward.”

In the coming months the hospital will continue reaching out to the community through a range of additional engagement opportunities, including focus groups, virtual consultations, and telephone town halls. 

“We have an exciting opportunity to work together to shape the future of health care delivery in the communities of Mississauga and West Toronto,” said DiEmanuele. “We look forward to working with all of our community groups and stakeholders to help us continue to make a difference in the lives of the patients and families we care for.”

About The Credit Valley Hospital and Trillium Health Centre

The Credit Valley Hospital and Trillium Health Centre is a newly merged hospital serving Mississauga, West Toronto and the surrounding communities. It is one of Ontario’s largest community-based academic health networks and has a teaching affiliation with the Mississauga Academy of Medicine at the University of Toronto Mississauga. For more information, see /

To complete the survey, go to



Media Contact:

Larry Roberts
Acting Manager, Communications and Public Affairs
The Credit Valley Hospital and Trillium Health Centre
Office: 905-848-7580 ext. 3832
Mobile: 416-358-7201
lroberts AT thc DOT on DOT ca

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